FAQ

To ensure that you get a guaranteed space, we strongly encourage advanced bookings. You can make a booking for our activities here. If you require accommodation together with our activities, we can recommend you to our authorized agents who’ll be able to assist in making all the necessary arrangements.

Yes, we do. We welcome ‘walk-in’ customers at Pendant Hut, pending availability of slots and weather permitting.

You should set aside at least 3 days to fully enjoy what Mountain Torq and this enchanting mountain have to offer. Be sure not to miss these:
- Low’s Peak Circuit, the world’s highest Via Ferrata
- Round trip to Walk the Torq, Asia ’s first Via Ferrata

If you have more time to spare
- Sports climbing
- Rappelling (Abseiling) at the plateau of Mt Kinabalu
- Alpine Experience

Of course! Do bring your own camera to capture these special moments.

Don’t forget to secure your camera with a cord to minimize any risks of dropping it. You will, however, be required to keep your camera in your backpack during activities to reduce the risk of dropping it while climbing, and as a result injuring an unsuspecting fellow climber below you. Don’t worry, we will definitely advise you on the most ideal and scenic spots where you can whip your camera out for those treasured snapshots.

A Via Ferrata (or “iron road” in Italian) is a protected mountain path comprising a series of rungs, rails and cables embracing the rock face. It allows access to scenic sections of the mountains that are typically available only to experienced rock climbers and mountaineers.

The Via Ferrata experience is one that’s not to be missed. Feel the natural surroundings, the exhilaration, and sense of personal achievement when you complete the circuit.

Click here to read more interesting facts about the Via Ferrata!

No, Via Ferrata climbing is not the same as rock climbing. While both activities occur in the same area and in the same environment, climbing the Via Ferrata is easier than rock climbing and prior experience is not required.

Mountain Torq runs the world’s highest and Asia’s first Via Ferrata that starts at 3,200m and ends off at 3,776m above sea level on Mt Kinabalu in Sabah. Mountain Torq enables climbers and non-climbers to experience the thrill of mountain climbing while taking in the spectacular surroundings.

Almost anyone. You can climb Mountain Torq’s Via Ferrata as long as you’re aged between 10 and 70 with a minimum height of 1.3m, are fit and healthy, are not afraid of heights, and would like to experience the mountain in a whole new way.

Not at all! If you can climb a ladder, you can climb Mountain Torq’s Via Ferrata.

All of our customers are required to attend the mandatory pre-activity briefing and familiarization session. Our sessions start between 3pm and 4pm. Late arrivals may not be considered eligible to participate in the activity the next morning. This is for your own safety, be it if you are a first time climber or an experienced mountaineer.

As long as you condition your body before coming (See Trip Preparation) and ensure that you start hiking up from Timpohon Gate by 8:30am latest. You will have a 90% chance of arriving at Pendant Hut in time to have a cup of tea before attending the briefing session.

Yes, you and your group will be assigned our Mountain Torq trainer. Our experts will be there to give you a full safety briefing and train you on the proper use of safety devices. They will also climb with you, provide tips on negotiating difficult obstacles and point out spectacular sights along the way.

No. Sabah Park safety regulations require that Via Ferrata climbers are to be accompanied by a Mountain Torq trainer at all times.

Depending on the size of your group, you will have to be prepared to join other Via Ferrata climbers.

There will be a maximum of 6 climbers for Low’s Peak Circuit and 10 for Walk the Torq.

Yes. Sabah Park safety regulations require that climbers and hikers are to be accompanied by a Sabah Park mountain guide during your ascent and decent on the main hiking and summit trail. Our Mountain Torq trainer will be with you mainly during your Mountain Torq activities.

With Mountain Torq, you can enjoy:
- Free rental of all safety devices: harness, lanyard and helmet
- Via Ferrata familiarisation for all participants
- Guiding services of our Mountain Torq trainers

Our start time is between 5.30am and 7.30am

On the day of your arrival, we will meet you at Pendant Hut where you will undergo amandatory briefing and familiarization session starting between 3pm and 4pm. There, we will tell you the exact meeting point and meeting times for the activities that you’ve signed up for and provide a practical session with the full Via Ferrata safety gear.

Due to safety reasons, we do not bring clients up on the Via Ferrata before day break.

We offer other activities such as sports climbing, alpine rock climbing, rappelling and basic mountain experience. Find out more about our exciting activities here.

As an advocate for responsible climbing, Mountain Torq ensures that safety standards are adhered to at all times. It is mandatory that our trainers undergo regular skills certification and upgrading with training standards and syllabus endorsed by the International Climbing and Mountaineering Federation (UIAA). Regular safety checks and maintenance are also conducted on the Via Ferrata equipment. So all you need to do is focus on enjoying yourself.